With You Every Step of the Way
Anchor Roofing LLC Project Manager Profile:
Serving: Northern Colorado, Denver Area and Cheyenne, WY
What got you into the roofing industry?
I spent more than 20 years in the insurance industry, 15 of which handling catastrophe claims as an adjuster, re-inspector and team manager. I’ve been all over the country and have found no better place than Colorado. After spending the last few years mostly behind a desk, I started to miss the face-to-face interaction with customers but didn’t want to hit the road again. Anchor Roofing provided the best of both worlds, not to mention a fantastic team to work with. I love being able to help people protect the most expensive investment they’ll ever make, and do so with a view of the Rockies from my “office” every day.
In your own words, what is the Anchor Roofing Difference?
Anchor Roofing is a common sense company. Whether it’s time to replace a worn out roof or a catastrophic hail claim, Anchor does not add unnecessary complexity to what should be a pretty simple process. That’s because the focus is on the customer and the customer experience. Anchor wants to build long-term relationships and that actually begins after the roof is complete. It’s a family atmosphere, and that’s very appealing to our customers and employees alike.
What do you love about your job?
I love the activity, the rush of the next phone call and, most of all, knowing no day is exactly like another. I love the people I work with and the fact that we all care so much about the work we do and the positive impact we have on our customers, friends and neighbors.
What takes up your time outside of Anchor Roofing?
My wife, Jolie, and I have been married for 22 years and have three kids. Our oldest is in college and the other two are in high school and middle school, respectively. As such, school activities and sports are constant commitments, and we wouldn’t have it any other way. I’ve been an athlete my whole life so I still enjoy being active, working out, mountain biking, and taking advantage of all the outdoor activities northern Colorado has to offer. Jo and I enjoy traveling and love to visit new places and experience new things. And of course I’m a sucker for good coffee and craft beer.
What advice would you give to someone trying to determine a roofer for their roof replacement?
A good roofer should always work with the customer’s best interest in mind. This means acting as a facilitator, ensuring a simple and seamless process to the benefit of all parties. Part of that is a willingness to work with the customer’s insurance company from a partnership perspective, rather than adversarial. At the end of the day, the goal is to get the roof done quickly, with quality workmanship. To that end, a good roofer should also stand behind their work and be there to resolve issues quickly and efficiently should the need arise.
Work with Mike Throughout the Entire Process
Have you ever been sold a service and felt buyer’s remorse throughout the entire process? In the roofing industry, that can be very common. And we’ve found that the #1 reason this happens is because homeowners are usually passed from the sales rep, to an account manager, and to another account manager (in some cases 4 to 5 employees!). All the while important information about your home is lost in translation, expectations are not met, and another poor roofing experience is created.
That’s why Mike will be your one Project Manager throughout the entire process. From the initial inspection to the final walkthrough, you will work only with Mike. We run our roofing business the way we would personally liked to be treated. And we know you will appreciate the same level of service.