An average size single family home can be completed in as little as a day to day and a half. Our crews typically start between 7-7:30am and will work until dark or completion.
Do you bring a roll off dumpster?
Our crews have their own dump trailers that they will bring with them on the day of replacement. They will need you to be sure your driveway is clear to be able to park the dump trailer up near the house for the duration of the project.
When will materials be delivered?
We are fortunate enough to have our own delivery truck, so we bring the materials to the job site the morning of the job. Our crew will begin tear off while they wait for the delivery truck to arrive. Once it is there, they will load the materials to the roof.
We do still use the suppliers delivery trucks from time to time. In these cases, the materials will arrive the day before the job is scheduled to be completed. If the materials will be delivered before the day of the job, we will be sure to let you know.
What is the clean up process?
At the end of the job, the crews will do a thorough job of picking up any debris on the ground and run magnets to pick up loose nails. They will sweep/leaf blow the fallen granules away from the driveway and porches. After the crew has left, your project manager will stop by to do a final walk through and job completion inspection. At this time, they will pick up any left over materials and run their magnet to be sure all the loose nails have been collected.
Do you offer warranties?
Yes, Anchor Roofing offers a transferrable 10 year craftsmanship and labor warranty on all architectural shingle roof installs and 2 year warranty on all rubber membrane/flat roof installs. All shingle companies offer warranties for the products themselves, as well. They all come with a limited free warranty, but extended warranties are available for purchase when requested. Please contact your project manager for further details on extended warranties.
Do you require a down payment? What form of payment do you accept.
We do not typically require any payment up front. (There are special cases on certain projects). The balance is due once the project is complete. We prefer personal checks as form of payment. Credit cards can be accepted for an additional fee.
If I have an insurance claim, how do I pay you?
You would have received one payment from insurance after the adjuster’s estimate was processed. Once the roof work has been completed, the insurance company will need to see the final invoice. Once they receive the final invoice, they will release your final depreciation check to you. This will include the final payment along with any building code upgrades that were required. You will deposit the insurance checks into your bank and pay us with a personal check. Insurance does not pay your contractors directly.
Do I need to pull the permits for the roof replacement or do you?
We will take care of pulling permits for you. You do not need to worry about contacting the county/city. We will have the permit pulled and the inspections scheduled during/after your project-depending on what your county/city requires. The permit fee will be added to your final invoice.
If you have further questions, please feel free to contact us at 970-690-1020 and we would be happy to help!
Have you ever been sold a service and felt buyer’s remorse throughout the entire process? In the roofing industry, that can be very common. We’ve found that the #1 reason this happens is because homeowners are usually passed around to 4-5 employees. All the while important information about your home is lost in translation, expectations are not met and another poor roofing experience is created.
That is why we serve our homeowners with one Project Manager throughout the entire process. From the initial inspection to the final walkthrough, you will work with the same Project Manager. We run our roofing business the way we would personally like to be treated. We know you will appreciate the same level of service.